Information listed below:
TaterFest – Saturday, September 28
Open Farmers Markets – First Saturdays June thru December 2024
Gazebo Gatherings – June 29, July 27, & August 31, 2024

NEW FEATURE: If you would like to have your water/sewer/trash bill emailed to you rather than receiving it by snail mail, please send an email to frontdesk@mountjackson.com and let us know!

Beginning February 18, 2021 online bill pay is now available for Water/Sewer/Trash bills and Real Estate/Personal Property Tax bills. We will no longer accept credit card payments in the office after February 18, 2021.
*Security Deposits must be paid in the office by cash, check, or money order.

All payments must arrive before the due date (15th of each month) to avoid late penalties. Please note that all online payments are not posted until the next business day.

We accept Visa, MasterCard, and E-Check payments online. We will receive an instant notification of your payment and will post it to your account the next business day. Account numbers must match exactly what is on your bill (enter all numbers and dashes).

You may continue to pay in the office with cash, check, money order, or use our night drop box.

Payments may also be mailed to:
The Town of Mount Jackson
PO Box 487
Mount Jackson, VA 22842.

Utility Payments
One Time Payment
Customer Portal
By Phone: 1-888-647-1767
* Press 1 for English or Press 2 for Spanish.

Tax Payments
Real Estate Taxes – Enter the Taxpayer ID Number (NOT the Bill Number)
Personal Property Taxes – Enter the Account Number (NOT the Bill Number)
One Time Payment
Customer Portal
By Phone: 1-866-419-1643
* Press 1 for English or Press 2 for Spanish

New Water Bill Delivery Method – Click here for more details!

Drought Warning Advisory!
Click here for more information.

A major thoroughfare for commerce and transportation arrived in Mount Jackson in 1830.  The Valley Turnpike, also known as Route 11, formed the historic base for today’s Interstate 81.  Today local, national, and international businesses call Mount Jackson home.

These highways have brought business and traffic and people through Mount Jackson for decades. Residents built churches, homes and businesses that now showcase striking examples of early American architectural styles:  Victorian, Gothic, American Foursquare, Colonial Revival, and more.  The National Register of Historic Places added the Town of Mount Jackson Historic District to its register in 1993, thanks to hours of research and effort by Mrs. Betty Burke and the Garden Club.

To learn more about the living history of Mount Jackson, stop by the Mount Jackson Museum, located in Town Center.   For stories of the history of our surrounding area, visit the Shenandoah County Historical Society online.  An issue of Cooperative Living Magazine features Mount Jackson.

VISION STATEMENT FOR THE TOWN OF MOUNT JACKSON

• Preserve and enhance its natural beauty and cultural heritage.
• Promote economic development through diverse jobs and business opportunities.
• Encourage educational opportunities through partnerships with local businesses.
• Support wellness of all generations through recreational, cultural, and educational activities to promote a vibrant community.
• Provide a safe and secure environment for all citizens.
• Promote environmental responsibility.
• Continue to be a visitor destination of choice.
• Create an environment in which residents and neighbors can live, work, and retire in a family-oriented community.

To browse the Town Code, click here.
To browse the 2023 CCR Water Report, click here.
To browse the Town of Mount Jackson Comprehensive Plan, click here.
To browse the Fiscal Year 2024 Budget Ordinance, click here. 
To browse the Fiscal Year 2024 Budget Ordinance Line Item Detail, click here.
To browse the Fiscal Year 2024 Budget Amendment Resolution, click here.
To browse the Fiscal Year 2024 Budget Amendment Resolution Line Item Detail, click here.
To browse the Fiscal Year 2025 Budget Ordinance, click here.
To browse the Fiscal Year 2025 Budget Ordinance Line Item Detail, click here.

New Water Bill Delivery Method – Click here for more details!

Drought Warning Advisory!
Click here for more information.

A major thoroughfare for commerce and transportation arrived in Mount Jackson in 1830.  The Valley Turnpike, also known as Route 11, formed the historic base for today’s Interstate 81.  Today local, national, and international businesses call Mount Jackson home.

These highways have brought business and traffic and people through Mount Jackson for decades. Residents built churches, homes and businesses that now showcase striking examples of early American architectural styles:  Victorian, Gothic, American Foursquare, Colonial Revival, and more.  The National Register of Historic Places added the Town of Mount Jackson Historic District to its register in 1993, thanks to hours of research and effort by Mrs. Betty Burke and the Garden Club.

To learn more about the living history of Mount Jackson, stop by the Mount Jackson Museum, located in Town Center.   For stories of the history of our surrounding area, visit the Shenandoah County Historical Society online.  An issue of Cooperative Living Magazine features Mount Jackson.

VISION STATEMENT FOR THE TOWN OF MOUNT JACKSON

• Preserve and enhance its natural beauty and cultural heritage.
• Promote economic development through diverse jobs and business opportunities.
• Encourage educational opportunities through partnerships with local businesses.
• Support wellness of all generations through recreational, cultural, and educational activities to promote a vibrant community.
• Provide a safe and secure environment for all citizens.
• Promote environmental responsibility.
• Continue to be a visitor destination of choice.
• Create an environment in which residents and neighbors can live, work, and retire in a family-oriented community.

To browse the Town Code, click here.
To browse the 2023 CCR Water Report, click here.
To browse the Town of Mount Jackson Comprehensive Plan, click here.
To browse the Fiscal Year 2024 Budget Ordinance, click here. 
To browse the Fiscal Year 2024 Budget Ordinance Line Item Detail, click here.
To browse the Fiscal Year 2024 Budget Amendment Resolution, click here.
To browse the Fiscal Year 2024 Budget Amendment Resolution Line Item Detail, click here.
To browse the Fiscal Year 2025 Budget Ordinance, click here.
To browse the Fiscal Year 2025 Budget Ordinance Line Item Detail, click here.

New Water Bill Delivery Method – Click here for more details!

Drought Warning Advisory!
Click here for more information.

A major thoroughfare for commerce and transportation arrived in Mount Jackson in 1830.  The Valley Turnpike, also known as Route 11, formed the historic base for today’s Interstate 81.  Today local, national, and international businesses call Mount Jackson home.

These highways have brought business and traffic and people through Mount Jackson for decades. Residents built churches, homes and businesses that now showcase striking examples of early American architectural styles:  Victorian, Gothic, American Foursquare, Colonial Revival, and more.  The National Register of Historic Places added the Town of Mount Jackson Historic District to its register in 1993, thanks to hours of research and effort by Mrs. Betty Burke and the Garden Club.

To learn more about the living history of Mount Jackson, stop by the Mount Jackson Museum, located in Town Center.   For stories of the history of our surrounding area, visit the Shenandoah County Historical Society online.  An issue of Cooperative Living Magazine features Mount Jackson.

VISION STATEMENT FOR THE TOWN OF MOUNT JACKSON

• Preserve and enhance its natural beauty and cultural heritage.
• Promote economic development through diverse jobs and business opportunities.
• Encourage educational opportunities through partnerships with local businesses.
• Support wellness of all generations through recreational, cultural, and educational activities to promote a vibrant community.
• Provide a safe and secure environment for all citizens.
• Promote environmental responsibility.
• Continue to be a visitor destination of choice.
• Create an environment in which residents and neighbors can live, work, and retire in a family-oriented community.

To browse the Town Code, click here.
To browse the 2023 CCR Water Report, click here.
To browse the Town of Mount Jackson Comprehensive Plan, click here.
To browse the Fiscal Year 2024 Budget Ordinance, click here. 
To browse the Fiscal Year 2024 Budget Ordinance Line Item Detail, click here.
To browse the Fiscal Year 2024 Budget Amendment Resolution, click here.
To browse the Fiscal Year 2024 Budget Amendment Resolution Line Item Detail, click here.
To browse the Fiscal Year 2025 Budget Ordinance, click here.
To browse the Fiscal Year 2025 Budget Ordinance Line Item Detail, click here.

NEW FEATURE: If you would like to have your water/sewer/trash bill emailed to you rather than receiving it by snail mail, please send an email to frontdesk@mountjackson.com and let us know!

Beginning February 18, 2021 online bill pay is now available for Water/Sewer/Trash bills and Real Estate/Personal Property Tax bills. We will no longer accept credit card payments in the office after February 18, 2021.
*Security Deposits must be paid in the office by cash, check, or money order.

All payments must arrive before the due date (15th of each month) to avoid late penalties. Please note that all online payments are not posted until the next business day.

We accept Visa, MasterCard, and E-Check payments online. We will receive an instant notification of your payment and will post it to your account the next business day. Account numbers must match exactly what is on your bill (enter all numbers and dashes).

You may continue to pay in the office with cash, check, money order, or use our night drop box.

Payments may also be mailed to:
The Town of Mount Jackson
PO Box 487
Mount Jackson, VA 22842.

Utility Payments
One Time Payment
Customer Portal
By Phone: 1-888-647-1767
* Press 1 for English or Press 2 for Spanish.

Tax Payments
Real Estate Taxes – Enter the Taxpayer ID Number (NOT the Bill Number)
Personal Property Taxes – Enter the Account Number (NOT the Bill Number)
One Time Payment
Customer Portal
By Phone: 1-866-419-1643
* Press 1 for English or Press 2 for Spanish

NEW FEATURE: If you would like to have your water/sewer/trash bill emailed to you rather than receiving it by snail mail, please send an email to frontdesk@mountjackson.com and let us know!

Beginning February 18, 2021 online bill pay is now available for Water/Sewer/Trash bills and Real Estate/Personal Property Tax bills. We will no longer accept credit card payments in the office after February 18, 2021.
*Security Deposits must be paid in the office by cash, check, or money order.

All payments must arrive before the due date (15th of each month) to avoid late penalties. Please note that all online payments are not posted until the next business day.

We accept Visa, MasterCard, and E-Check payments online. We will receive an instant notification of your payment and will post it to your account the next business day. Account numbers must match exactly what is on your bill (enter all numbers and dashes).

You may continue to pay in the office with cash, check, money order, or use our night drop box.

Payments may also be mailed to:
The Town of Mount Jackson
PO Box 487
Mount Jackson, VA 22842.

Utility Payments
One Time Payment
Customer Portal
By Phone: 1-888-647-1767
* Press 1 for English or Press 2 for Spanish.

Tax Payments
Real Estate Taxes – Enter the Taxpayer ID Number (NOT the Bill Number)
Personal Property Taxes – Enter the Account Number (NOT the Bill Number)
One Time Payment
Customer Portal
By Phone: 1-866-419-1643
* Press 1 for English or Press 2 for Spanish

The people of Mount Jackson are served by a Mayor and Town Council form of government, elected to 4-year terms on a rotation so that elections are held every two years.  The most recent election was held 11/8/22 for Town Mayor and Town Council taking effect 1/1/23.  Town staff administer the Town Code and manage the business of the town and council.

The public is welcome to attend and comment at Town Council meetings, which are held the 2nd Tuesday of each month at 7:00 PM at the Council Chambers, located at 5901 Main Street.  Council members also serve on additional committees (see below).  Liaisons from the council also serve alongside residents on the Planning Commission and the Economic Development Authority.
For a schedule of committee meetings and agendas or minutes, see the meetings and minutes page.

We currently have two openings on the Board of Zoning Appeals and two openings on the Economic Development Authority.
Community Service Application

Mayor, Donald I. Pifer
Mayor Pifer’s contact number is 540-477-3735 and his email is mayor@mountjackson.com.

Town Council Members
Mayor Donald I. Pifer ’26 – 540-477-3735
Vice Mayor Rod Shepherd ’24 – 540-477-4499
Allen “Al” Asbury ’24 – 540-630-3430
Evelyn Burner ’24 – 540-325-1082
Judy Fultz ’26 – 540-335-2033
Bonnie Good ’26 – 540-333-1101
Todd Holtzman ’26 – 540-325-6084

Town Council Committees
Finance – Rod Shepherd, Chair
Ordinance – Evelyn Burner, Chair
Public Services – Bonnie Good, Chair
Personnel – Todd Holtzman, Chair
Public Properties and Facilities – Judy Fultz, Chair
Public Safety – Al Asbury, Chair

Planning Commission Members
Chair – Larry Ambrose ’24 – 540-477-3494
Vice-Chair – Anita Miller ’25 – 540-477-2708
Evelyn Burner ’24 – 540-325-1082
Karen Costie ’24 – 770-364-5085
Jim Hines ’26 – 540-477-3556

Town Staff
To reach the staff, call 540-477-2121, or email info@mountjackson.com, or come by the Town Office Monday through Friday, from 8:00 am to 4:45 pm.
Town Manager – Olivia Hilton
Assistant Town Manager – Greg Beam
Finance Director/Treasurer – Mario Rosso
HR Manager – Jennifer Frye
Town Clerk/Administrative Assistant – Barbie Riggleman
Assistant Town Treasurer – Debbie Allen
Office Assistant – Susan Maziarz

Police Department
For emergencies call 911
For other inquiries call 540-477-2242.

Chief of Police Keith Cowart
Sergeant Mark Johnson
Investigator Christina Whorton
Officer James Penwell
Officer Christopher Burns
Officer Stephanie Fullingim
Officer Logan Baker

For contacts and details about the Town’s Water and Sewer service, see the Public Works page.

The Personal Property and Real Estate files are provided by Shenandoah County and are based on the information listed with DMV.  Please be certain to keep your DMV information up to date to avoid incorrect tax billing.  The Town of Mount Jackson uses this information for their tax bills, which are only billed ONCE a year, mailed October to November 2023, due January 31, 2024.  DMV stops will be placed on delinquent personal property accounts on February 29, 2024.  This will incur an additional $50.00 DMV stop fee.  When paying delinquent taxes that have a DMV stop, the stop will be lifted within 24 hours.  Stops are placed annually and are not vehicle specific.

Personal Property Tax – $.85 per $100 assessed value

Real Estate Tax – $.13 per $100 assessed value

Car Decals – Car decals are $25 annually, motorcycles are $15, and trailers are $10.  Decals are not replaced each year. These amounts are billed on your personal property tax bill.

Cigarette Tax – 45 cents/pack; 25 cents/pack for packs less than 20 cigarettes;
$25 per roll Registered Agent Discount

Motel Tax – 5%

Meals Tax – 6%

In the event of an after-hours emergency, please call 540-477-2121 for the voicemail contact message on how to reach our Public Works personnel.

The Town of Mount Jackson provides water, sewer, and trash service to most of the residents and businesses to properties located within the town limits.

Establishing new water and sewer service:
To request service, visit the Town Office at 5901 Main Street from 8:00 am to 4:45 pm to complete a service application.  Prior to completing a service application, the tenant must have the required Landlord Authorization Form submitted by the homeowner and sent to the town office.  The Town of Mount Jackson requires a $250.00 security deposit for any tenant or homeowner moving into a residence within town limits.  This deposit is paid upfront at the Town Office when submitting a service application.  Effective February 19, 2021, we will no longer accept credit card payments for security deposits.  Security deposits must be paid by cash, check, or money order.  Please arrive no later than 3:00 p.m. to set up a new water account.

For a homeowner, the deposit is returned after 13 consecutive months of prompt payments.  For a tenant, the deposit is only returned when the individual moves from Mount Jackson.  A forwarding address is required, and the deposit minus the final billing will be mailed within 4 to 6 weeks.

About your water bill:
The meters are read on a business day near the 20th of each month.  The meters are read in thousands with a 2,000 gallon minimum.

Bills are mailed out the last business day of each month and are due the 15th of each month.  Late bills incur a 10% penalty plus an additional $3 processing fee.  Services will be disconnected if late bills are not paid by the 24th of each month (with the penalty fee) unless arrangements have been made in advance.

Payments:
Payments may be dropped off in the night deposit box to the right of the south-side door at Town Center.  Credit cards are not accepted in person at the Town Office, but can be paid online or by calling a toll free phone number.  Returned check or automatic debit payments with insufficient funds incur a $50 fee.
Utility Billing Payment Plan

Water / Sewer / Trash rates:
Effective July 1, 2024, water is billed at $8.10 per thousand and sewer at $14.24 per thousand for in-town customers.  Water is billed at $12.13 per thousand and sewer at $21.37 per thousand for customers outside town limits.

Residential trash rate is $14.68 and the commercial trash rate is $17.51.

The Town of Mount Jackson does not prorate the water bill.  If the Town is unable to reach the meter because of a loose dog or an automobile blocking access, the meter reading will be an estimate for that month.

Large Trash:
A special pick-up takes place quarterly (January, April, July, October) for residents to dispose of large items.  We WILL NOT pick up chemicals, paint, liquids, loose brush, tires, tv’s, computers, or anything in garbage/plastic bags.

Public information:
Water and Sewer Contacts:
Town Office  540-477-2121
Sewage Treatment Plant  540-477-3225
Maintenance Shop  540-477-9737

Public Works Department:
Public Works Supervisor – Randy Lonas
Roger Riggleman
Eli Proctor
Zach Foley
Dakota Stroop

Water/Wastewater Department:
Water/Wastewater Supervisor – Joey Blankenship
Riese Painter
Eric Schmidt
Kyle Jones